Refer to instructions on the fuel package.

For further assistance, please call our Customer Care Center at 1.800.762.1142.

You can adjust the air intake by adjusting the air vent /damper shutters. When in the open position more oxygen is allowed through and the flame will be hotter. Closing them reduces the oxygen there by reducing the heat.

For further assistance, please call our Customer Care Center at 1.800.762.1142.

There is no exact answer.

For further assistance, please call our Customer Care Center at 1.800.762.1142

NO. We do not recommend reusing charcoal at all.

For further assistance, please call our Customer Care Center at 1.800.762.1142

Unfortunately we cannot provide an exact answer to this question. It depends on the amount of charcoal in the grill and the position of the air dampers/vents.

For further assistance, please call our Customer Care Center at 1.800.762.1142.

Caution
1. All cleaning and maintenance should be done when grill is cool.
2. DO NOT clean any grill part in a self cleaning oven. The extreme heat will damage the finish.

Notices

1. Abrasive cleaners will damage this product.
2. Never use oven cleaner.
3. Do not clean any grill part in a self cleaning oven. The extreme heat will damage the finish.

Cleaning Surfaces

1. Wipe surfaces clean with mild dishwashing detergent or baking soda.
2. For stubborn surfaces use a citrus based degreaser and a nylon scrubbing brush.
3. Rinse clean with water.

For further assistance, please call our Customer Care Center at 1.800.762.1142

"Presoaked" charcoal refers to any charcoal that has been presoaked in an accelerant like flighter fluid, example is Match Light Charcoal.

There are a couple of easy ways to start the coarcoal, in a chimney starter or with helper such as Lokkii® Hot Rods™.

For best results, your charocal grill needs proper airflow. As a general suggestion, we recommend keeping the vents fully open when you are grilling. When you are done cooking simply close the vents and let the coals extinguish. 

Remember to carefully spread out the ashes inside the grill to make sure they are fully cool before properly disposing.